Daily Journal Corporation
Sep 18, 2018
SALARY RANGE (approximate) $36.96 - $51.75 Hour $6,405.95 - $8,969.21 Monthly $76,871.39 - $107,630.51 Annually POSITION INFORMATION The Behavioral Health Senior Quality Improvement Research and Evaluation Supervisor is part of a management team responsible for helping to ensure that our community/ clients receive the highest quality care, access and service possible. The incumbent, in collaboration with others across the organization, is responsible for organizational system analysis and improvement activities, research and evaluation, and qualitative/ quantitative analysis to assess outcomes, trends and gaps with the goal to improve client and agency performance outcomes and satisfaction rates. Payroll Tittle:  Senior Program Administrator Educational Incentive:  Some positions may be eligible for education incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification. Bilingual Incentive:   Incumbents may also be eligible for bilingual incentive depending on the applicable memorandum of agreement and the needs of the department.  In order to qualify for this incentive, incumbents in eligible positions must take and pass the applicable bilingual fluency exam with a score of seventy percent (70%) or higher. DEPARTMENT/AGENCY: Health Care Agency / Behavioral Health Senior Program Administrator is a Management classification and is not eligible for overtime compensation.  Incumbents in this classification are eligible for benefits at the MB-3 level. The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help vacancies for this position only , which is a Regular position. TENTATIVE SCHEDULE OPENING DATE: 7/30/18 CLOSING DATE: Continuous and may close at any time; therefore, the schedule for the remainder of the process will depend upon when we receive a sufficient number of qualified applications to meet business needs. Examples Of Duties: Duties may include, but are not limited to the following: Manages Behavioral Health and organizational quality improvement (QI) projects for service excellence; Prepares project reports, memos and maintains project records and statistical information; Analyzes and reports on outcome and performance measurements and key performance indicators; identifies gaps and improved systems for accurate data and outcome analysis; Develops strategic work plans and activities to meet the agency's Strategic Plan goals and mandated State and Federal quality improvement activities and standards; Assists program managers in developing and evaluating treatment outcomes and milestones for each program and contract agency; Develops and analyzes data to assess and forecast the needs of various populations; makes recommendations to management based upon demographics, cost-effectiveness, and outcomes; Designs and analyzes surveys to assess client satisfaction with programs and client access; Participates in the planning and coordination of the writing of the annual County Mental Health Managed Care Plan; Ensures that legislative requirements of the state regarding evaluation and reporting of managed care programs are met; Provides and explains statistical data and outcomes to state auditors to demonstrate adequacy of treatment; Works with local and national agencies, independent subject matter experts, and clinics to identify best practices and evidence-based practices; attends relevant stakeholder and advisory meetings to support overall program implementation and evaluation; Selects criteria and performs complex statistical analysis of data, utilizing knowledge of expected outcomes for various diagnosis and treatments of mental and emotional disorders, in order to draw conclusion on outcomes; Utilizes advanced Project Management skills to oversee QI projects/ activities and staff; Clearly communicates and presents Behavioral Health outcomes and QI activities to county and state level leadership teams and internal/ external partnership groups; Supervises, trains, assigns and evaluates work of a small team of research analysts, evaluators and project administrators in organizational leadership, project management, evaluation and communication; Supports administration of program deliverables including coordination of project activities, tracking deadlines, reporting activities, and convening the stakeholders needed to ensure that projects and products are of the highest quality; and Performs other related duties as required.   TYPICAL QUALIFICATIONS These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list. Education, Training, and Experience: The required knowledge, skills, and abilities can typically be obtained by: A Master's degree, preferably in Behavioral/ Social/ Physical/ Other Science, Public/ Business Administration, Statistics, Systems Engineering, or a closely related degree* AND   A Minimum of (2) two years program evaluation and research experience which includes research design and statistics AND   A Minimum of (2) years of supervisory level work experience. *Experience may substitute for the educational component on a year-for-year basis. Necessary Special Requirements: At least three (3) years of experience in project management; At least three (3) years of  experience in process improvement methods, such as Model for Improvement (PDSA), Lean, Process Mapping, Root Cause Analysis, SMART, or related method; and At least five (5) years of experience providing data analysis and reporting using statistical analysis programs such as SAS, SPSS, R, Strata, JMP.   Desired: Previous experience working in Behavioral Health, Health Care, Social Services or related field; A clinical or graduate level research degree, such as MPH, PhD, PsyD, or related; A BBS-issued license as a MFT, CSW, or PCC; Training or certification in Quality or Process Improvement Methods; Related training in an analytic field, including clinical research, public health, statistics, data science, or engineering Specialized knowledge in several of the following topics preferred: Behavioral Health and Behavioral Health integration, Substance Use Disorder (SUD) treatment, including Opioid abuse, Social Determinants of Health (SDOH), and Trauma-Informed Care Public relations and communications experience Experience utilizing Business Intelligence and data reporting/ visualization software, such as Tableau, SAP, Excel, Microsoft Power BI Active involvement in successful submission of Health Plan or Managed Behavioral Health Organization Plan (preferred) Proven capacity to perform qualitative and quantitative data analysis and development of executive/ state level reports Familiarity with functions of an electronic health records (EHR) system Experience with Insight, Visio, Tableau or similar reporting software  K nowledge, Skills, and Abilities: Working knowledge of the principles and techniques of project management, data analysis/ evaluation, building effective teams, and personnel administration; strong knowledge of the clinical or social and healthcare field. Ability to analyze administrative and process improvement challenges, prepare a variety of reports and recommendations, speak effectively in public, and plan, organize, and supervise the work of others teach others and conduct trainings for adult audiences, work collaboratively with clinicians, physicians, staff and external organizations, work effectively with diverse teams as well as demonstrated awareness and value of cultural competence, coordinate work collaboratively and resolve conflicts in a precise and timely manner, demonstrated  ability to organize various activities and goals, manage multiple projects simultaneously, plan strategically, and see projects through to completion   Skill in: Effective analytical and problem-solving with the ability to quickly gather information (quantitative and qualitative), identify trends, and propose solutions, excellent meeting-facilitation written and oral communication, MS Office products including Word, Excel, PowerPoint, and Outlook.   Strong relationship-building skills, with proven ability to develop effective relationships with diverse stakeholders (government, community, and business environments). RECRUITMENT PROCESS FINAL FILING DATE : This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested in it.  Your application must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on the closing date. To apply online, please refer to our web site at www.ventura.org/jobs .  If you prefer to fill out a paper application form, please call (805) 654-5153 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.  NOTE: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible.  If interested, please click here for additional information. It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application; however, it/they may not be submitted in lieu of the application and supplemental questionnaire. SUPPLEMENTAL QUESTIONNAIRE – qualifying:   All applicants are required to complete and submit the questionnaire for this examination AT THE TIME OF FILING .  The supplemental questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications and acceptability for the position.  Failure to complete and submit the questionnaire may result in the application being removed from consideration. APPLICATION EVALUATION – qualifying:   All applications will be reviewed to determine whether or not the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.   COMPARATIVE SCREENING - qualifying: If there are a high number of qualified applicants, a comparative screening will be conducted to determine which of the applicants will be selected for invitation to the oral examination. Applications will be evaluated and ranked according to criteria that most closely meets the needs of the department, so it is essential that applicants provide as much detail as possible and answer all parts of the application and supplemental questionnaire. ORAL EXAMINATION – 100%:   A job-related oral examination will be conducted to evaluate and compare participating candidates' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job.  Candidates must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.  NOTE: If there are three (3) or fewer qualified applicants, an oral examination may not be conducted.  Instead, a score of 70% will be assigned to each application and each applicant will be placed on the eligible list. Candidates successfully completing the examination process may be placed on an eligible list for a period of one (1) year.  BACKGROUND INVESTIGATION:   A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information, and driving record may be required for this position. For further information about this recruitment, please contact Sam Maynard at sam.maynard@ventura.org or by telephone at (805) 677-5323.
Daily Journal Corporation Ventura County Full time